Post Office Branch Access guide
As a business that is committed to providing great customer service, we recognise the importance of ensuring that the 12 million disabled people who live and work in the UK can access their local Post Office branch. To deliver against this commitment Post Office Ltd, the National Federation of Subpostmasters and all our Agents have been working collaboratively to fulfil our respective responsibilities under the Disability Discrimination Act (DDA).
In launching this new access guide to our branches we have set out to give customers practical information on the accessibility of our retail network.
Having a strong reputation for offering excellent customer service to our disabled and vulnerable customers enables us to demonstrate that we operate the largest, most accessible retail network in the UK.